Collective Edge unites the best-in-class medical-transport companies under one platform, sharing leadership, systems, and infrastructure to make each of them stronger.
The result is a generation of EMS providers built to be the provider of choice for their communities and healthcare partners, and the employer of choice for the clinicians who deliver care every day.
Two categories of organization, one shared platform. Operating Companies stay community-facing under their own brand and leadership. Aligned Business Units extend the platform into specialized disciplines that strengthen the whole.
Building empowered, accountable, service-driven teams.
Playing to Win for clarity. X-Matrix and LEAN for disciplined execution.
Clinical excellence and operational reliability through continuous improvement.
Advanced financial analytics and disciplined capital deployment across the network.
Market-leading presence for every operating entity in the network.
Partnerships with healthcare systems that deliver measurable ROI.
A purpose-built tech stack of AI, analytics, cybersecurity, and automations, powering data-driven decisions across the network.
Agent Workflows
Autonomous AI agents that handle routine tasks across operations.
Analytics
Live dashboards and predictive models for every operating company.
Cybersecurity
Enterprise-grade protection for clinical and operational data.
Automations
Cross-system workflows that eliminate manual handoffs end-to-end.
BECOMING A PARTNER, NOT A VENDOR
1,290 beds · 2.5M+ outpatient visits · 2024–2026
A transportation vendor moving patients between facilities.
A clinical partner shaping UCSF's discharge throughput.
Operators on Collective Edge become clinical partners to hospitals, not transportation vendors. UCSF Health is one example.
UCSF Health was losing capacity to discharge bottlenecks. Patients waited hours for transportation. Clinical teams chased follow-ups. Long-distance and specialty transfers stalled. Transportation had to operate as part of the clinical workflow, not adjacent to it.
Collective Edge equipped Royal to redesign transportation as a clinical service for UCSF. Five plays did the work.
Nearly half a million patient-days returned to UCSF every year. Like opening a new hospital wing.
"Royal didn't just solve our transportation problems, they redefined what transportation means in healthcare. I used to think of it as a barrier. Now it's a strength." Molly Shane, DNP, MS, BSN, RN · Executive Director of Care Management & Patient Transitions, UCSF HealthSURPASSED UCSF'S INTERNAL GOAL
IMPROVING WORKFORCE COMMUNICATION
1,000+ distributed frontline employees · 2-person IT team · 2024
A frontline workforce about to lose its comms platform when Meta shut Workplace down.
1,000+ frontline workers fully migrated to Blink in days.
On Collective Edge, operators activate distributed workforces in days, not quarters. The Blink cutover is one example.
1,000+ frontline workers needed a digital headquarters. Most have no company email. Workplace was being shut down. Operations couldn't stop.
Collective Edge armed Royal with Blink, the right tool for a distributed frontline workforce. CE engineered a frictionless cutover.
"Everyone has features. What made Blink different was the partnership." Jacob Sarasohn · Director of Marketing & Communications, Royal Ambulance
DECREASING TURNOVER WITH CREATIVE PROGRAMS
3 tracks · 4 partners · quarterly cohorts · launched 2022
Frontline EMTs in entry-level roles with no clear path forward.
171 graduates building careers as nurses, doctors, firefighters, and leaders.
Collective Edge gives operators real institutional partnerships that turn frontline workers into long-tenured leaders. The Career Bridge Program is one example.
EMS has a retention crisis. Industry turnover routinely tops 30% annually. Royal's frontline wanted real career pathways and access to elite training institutions, not promises.
Real working relationships with the institutions above. Three tracks (Fire, Healthcare, Leadership). The path: from EMT to nurse, firefighter, doctor, or Royal leader.
"When I met the cohort I was very impressed. We did a tour of our clinical sites and I could tell they were well on their way to furthering their careers." Karen Lounsbury, DNP NPD-BC · Stanford Health Care
"Royal's Career Bridge Program personally helped me in getting advice from others who had already achieved the dream job that I wanted. It helped me connect with professionals and made me a better candidate and a better person." Oscar A.B. · EMT, Fire Track Cohort 1PARTNERS DESCRIBE CBP GRADUATES AS AMONG THE MOST PREPARED THEY SEE
How Collective Edge works
01
Enterprise Leadership Council
02
Local Leadership
Operating notes, field lessons, and playbooks from the people building Collective Edge.